Complaints
 
If you have a complaint please send it in writing to:
  Complaints Dept.
Netsmart Sales (UK) Ltd.
2nd Floor,
Glenfield Mill,
Glenfield Road,
Nelson,
Lancashire,
BB9 8AR.

TEL: 44 (0) 1282 877300
FAX: 44 (0) 1282 877333
 
Alternatively you can email complaints to:
 
 
Where possible please state:
Your name, address, telephone number and email address so that we can contact you.
Your original order number (if you have one).
All complaints will be acknowledged either in writing or by email within 5 days. Complaints will be handled in strict confidence and we will keep you informed about the progress of your complaint at all times.
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